Privacy Policy for Sunkissed By Heaven LLC

Last Updated: December 20, 2025

Sunkissed By Heaven LLC (“Sunkissed By Heaven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sunkissedbyheaven.com (the “Site”), make a purchase, engage with our content, or interact with us through email, SMS, or social media.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”). This includes:

A. Information You Provide Directly

Name, email address, shipping and billing address, phone number
Payment information (processed securely via third-party processors; we do not store full credit card details)
Account login information
Responses to forms, surveys, giveaways, early access applications
SMS opt-in consent and messaging preferences
Customer support communications

B. Information Automatically Collected

When you visit the Site, we automatically collect:

IP address & device identifiers
Browser type and settings
Operating system
Pages viewed, time on page, click behavior
Referring website or ad
Session information and diagnostic logs

This data is collected using cookies, pixels, tags, beacons, local storage, and similar technologies.

C. Information From Third Parties

We may receive information from:

Payment processors
Email/SMS platforms (e.g., Klaviyo)
Advertisers and analytics platforms (e.g., Meta, Google, TikTok, Amazon)
Affiliate and influencer platforms
Social media if you link your account or interact with our content

2. How We Use Your Information

We use Personal Information to:

A. Operate & Improve Our Business

Process orders, payments, shipping, returns, and customer service
Personalize your experience and product recommendations
Improve the Site, ads, email flows, and user experience

B. Marketing & Communications

Send marketing emails, SMS messages, newsletters, promotions, and updates
Deliver targeted advertising on platforms like Meta, Google, TikTok, Pinterest
Run giveaways, early access programs, loyalty and referral programs
Measure campaign performance and conversions

You may opt out of marketing communications at any time.

C. Legal, Security & Compliance

Detect and prevent fraud or malicious activity
Comply with laws, regulations, and lawful requests
Enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your Personal Information. We may share it with:

A. Service Providers

Only as necessary to perform their functions:

Payment processors
Fulfillment & shipping partners
Email/SMS platforms
CRM and customer support systems
Analytics and advertising platforms
Web hosting and security services

B. Advertising & Analytics Partners

We share hashed, pseudonymized, or aggregated data for:

Targeted ads
Lookalike audiences
Retargeting
Performance measurement

C. Legal Requirements

We may disclose information if required to:

Comply with applicable law
Respond to subpoenas or lawful requests
Protect our rights, customers, or safety

D. Business Transfers

If Sunkissed By Heaven LLC undergoes a merger, acquisition, financing, asset sale, or similar transaction, data may be transferred as part of the business assets.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Enable basic Site functionality
Remember your preferences
Analyze traffic and performance
Deliver targeted ads

You can control cookies through your browser settings or opt-out tools provided by Meta, Google, and others.

5. Your Rights

Depending on your location (including GDPR and CCPA/CPRA regions), you may have the right to:

Access the personal data we hold
Request correction or deletion
Request we stop selling or sharing your data
Opt out of targeted advertising
Request we limit use of sensitive personal information
Request a copy of your data (data portability)
Withdraw consent for marketing or SMS
Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
support@sunkissedbyheaven.com

6. SMS/Text Messaging

By opting in to SMS messages, you agree to:

Receive recurring automated marketing messages
Message & data rates may apply
Consent is not required to purchase
You may reply STOP to opt out or HELP for support

We store and use SMS consent per TCPA and CTIA guidelines.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

Encryption
Secure servers
Limited employee access
PCI-compliant payment processors

However, no method of transmission is 100% secure.

8. Data Retention

We retain your information only as long as:

Necessary to fulfill the purposes described
Required for legal, tax, and accounting obligations
Required to resolve disputes or enforce agreements

9. Children's Privacy

Our Site is not intended for individuals under 13.
We do not knowingly collect data from children. If we learn we have collected such information, we will delete it promptly.

10. International Transfers

If you access the Site from outside the United States, your data may be transferred to and processed in the U.S. where laws may differ from your region.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will reflect revisions. Continued use of the Site constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Sunkissed By Heaven LLC
Email: support@sunkissedbyheaven.com
Website: sunkissedbyheaven.com

Privacy Policy